Refund policy

Start with the order details

Questions about refunds, returns or exchanges for purchases at ironbullstrengthly.shop can be directed to support@ironbullstrengthco.shop. Identify the order and affected item and explain whether the issue concerns a defect, damage, a wrong item or another request. Photographs and the delivery packaging can help document a problem.

Return arrangements

Do not mail goods to the store contact address without the return instructions for your case. Contact customer service first so the destination and process can be established. An address used for business correspondence does not by itself authorize a return.

For a voluntary return or exchange, contact customer service about eligibility and the terms that apply to the purchase.

Protections for consumers

Any refund that is legally due must be handled under the applicable requirements. The merchant’s refund action and the time a payment provider takes to post it are separate matters. A commercial warranty does not displace rights that arise by law.

Mandatory remedies for defective or nonconforming products and applicable distance-sale cancellation rights continue to apply. Nothing on this page limits those rights.